Pest2Kill, an innovative pest control company based in Bondi Junction, NSW, has reported a revenue of $3.5 million for the year, marking a significant growth of 35%. Founded in 2015 by co-founders Julian Bracewell and Philip Taylor, the company has quickly distinguished itself in an industry often characterized by impersonal services and high turnover rates.
Creating a Compassionate Alternative
The inception of Pest2Kill was driven by a desire to improve the pest control experience. Bracewell and Taylor were frustrated with the traditional reactive methods employed by many pest control firms. They aimed to offer a service that prioritized care, communication, and customer satisfaction alongside effective pest management.
By focusing on professionalism akin to larger corporations while maintaining the attentiveness typical of local businesses, Pest2Kill has successfully attracted over 20,000 satisfied clients. This unique approach has positioned the company as Sydney’s fastest-growing pest control provider.
Building a Strong Team for Sustained Growth
Despite the pest control industry’s reputation for being less glamorous, Pest2Kill has tackled the challenge of staff retention head-on. Recognizing that its brand is built on quality and reliability, the company has made workplace culture a cornerstone of its hiring practices.
By recruiting individuals who are personable, adaptable, and ready to develop their skills, Pest2Kill has cultivated a motivated team of 29 employees. This strategic focus on culture has resulted in higher employee satisfaction and retention rates, allowing the company to avoid the common pitfalls of turnover that plague the industry.
With a solid team in place, Pest2Kill is set to sustain its growth trajectory. By fostering an environment where employees feel valued and engaged, the company can concentrate on expanding its services without the constant need for rehiring and retraining.
Looking ahead, Pest2Kill has set ambitious goals for the future. The company aims for a growth rate of 40% year-on-year, with plans to secure more commercial contracts and expand its workforce. A move to a larger office space is also on the horizon, as the current facilities are nearing capacity.
Through targeted B2B marketing efforts and the establishment of strategic partnerships, Pest2Kill intends to enhance its industry leadership and solidify its status as Australia’s premier independently-owned pest control company.
As the company continues to grow, it will participate in the upcoming 2025 Smart50 Awards, showcasing its commitment to innovation and excellence in the pest control sector.
