BREAKING: Mavenir has just been awarded the prestigious ‘Customer Experience’ honor at the FutureNet Asia Awards 2025 for its groundbreaking AI-driven Fraud and Security Suite. This recognition, unveiled on September 16, 2025, in Singapore, highlights Mavenir’s commitment to enhancing mobile user safety in the fast-evolving telecom landscape.
With an astonishing $500,000 saved monthly by Tier 1 Communication Service Providers (CSPs), Mavenir’s innovative solutions are proving essential in the fight against fraud. Their suite, which includes the advanced SpamShield and CallShield technologies, delivers real-time security that is transforming customer experiences across Asia.
Mavenir’s AI-powered tools have shown remarkable efficacy. For instance, Globe Telecom in the Philippines reported a staggering 67% drop in blocked spam and scam SMS, plummeting from 1.1 billion messages in Q1 2023 to just 362.8 million in Q1 2024. This achievement also included a significant 74% reduction in bank-related spam, demonstrating Mavenir’s impact on user trust and safety.
In Australia, TPG Telecom successfully utilized Mavenir’s CallShield alongside SpamShield to block nearly 19 million fraudulent voice calls in the first half of 2024 alone. This equates to over 103,000 blocked scam calls daily, a remarkable 280% increase compared to the previous year.
Jan Schaar, Mavenir’s Regional Vice President for Asia Pacific, expressed pride in the award, emphasizing the suite’s role in “ensuring that every call and message strengthens trust between operator and customer.” He noted that Mavenir’s solutions not only protect users but also help operators maintain network integrity and enhance revenue streams.
As fraudsters become increasingly sophisticated, Mavenir’s cutting-edge AI technology is crucial. Their SpamShield solution can block up to 90% of spam and fraudulent messages, while CallShield neutralizes various voice threats before they reach customers. This proactive approach is essential for maintaining a secure communication environment.
The FutureNet Asia Awards celebrate exceptional achievements in automation and AI within the Asia-Pacific telecom sector, recognizing innovative solutions that redefine customer experience. Mavenir’s success underscores the growing importance of AI in enhancing safety and reliability for mobile users.
As the telecom industry continues to grapple with fraud and nuisance calls, Mavenir’s award-winning technology stands out as a beacon of hope for CSPs and consumers alike. Expect further updates as Mavenir expands its impact across global markets.
For more information about Mavenir and their innovative solutions, visit www.mavenir.com.
