The recent passing of renowned playwright Tom Stoppard has sparked reflections on his exemplary manners. Fellow dramatist Patrick Marber described them as “famously good,” while theatre critic Nick Curtis noted their “courtly” nature. Actors such as Tom Hollander and Harriet Walter shared memories of Stoppard’s kindness, highlighting a stark contrast to the often abrasive demeanor of many public figures today. This admiration for Stoppard serves as a poignant reminder of the ongoing challenges surrounding workplace etiquette and the surprising prevalence of rudeness in professional environments.
The question arises: if courtesy is so highly valued, why do so many individuals continue to exhibit poor behavior in the office? Each time a simple email with a request goes unanswered, it underscores the disconnect in workplace communication. In contrast, prompt responses from busier colleagues can feel like a breath of fresh air. Acknowledging one’s shortcomings in communication is essential, yet many remain oblivious to their own lapses.
Apologies—or the lack thereof—present another enigma in office manners. It is perplexing how otherwise sensible adults can consistently arrive late to meetings or become engrossed in their phones during discussions, often without offering any explanation. While occasional lapses are understandable, persistent disregard for others’ time fosters resentment and diminishes workplace harmony.
The irony is that rudeness ultimately undermines professional relationships. Treating colleagues with the respect one would like to receive not only enhances workplace morale but also cultivates a more favorable reputation. When conflicts arise, as they inevitably do, being well-liked can prove advantageous.
Insights into these dynamics are explored in journalist Katie Prescott‘s new book, *The Curious Case of Mike Lynch*, which examines the final year of the entrepreneur’s life following his acquittal on fraud charges. Despite Lynch’s undeniable talent, Prescott describes his management style as “terrifying,” noting that he subjected staff to significant stress. His approach, characterized by outbursts and intimidation, raises questions about the long-term consequences of poor workplace manners.
Prescott’s account serves as a cautionary tale, highlighting the potential pitfalls of disregarding the impact of one’s demeanor on others. In stark contrast, simple acts of gratitude—such as saying thank you—can have a profoundly positive effect. The concept of expressing appreciation is not a novel idea; it resonates with common sense.
During a commencement speech at Oberlin College in 2018, a prominent speaker emphasized the importance of gratitude, stating, “People like doing things for people who are grateful.” A simple thank-you note for a graduation gift, such as $100, can enhance future relationships, reinforcing the idea that gratitude fosters goodwill.
While expressing appreciation does not guarantee promotions or raises, managers who take the time to acknowledge their team members’ efforts often find that they cultivate a more loyal and motivated workforce. Ultimately, good manners contribute to a more positive atmosphere, while rudeness detracts from overall well-being.
As the legacy of figures like Tom Stoppard reminds us, cultivating kindness and respect in the workplace can lead to greater satisfaction and success. In a world where professional and personal interactions often intersect, prioritizing good manners can make a significant difference.
