URGENT UPDATE: A critical assessment reveals that New Zealand’s digital contact tracing tools for COVID-19 did not meet expectations, prompting calls for immediate enhancements. The Pasifika Medical Association Group has released findings indicating that while many New Zealanders engaged with digital contact tracing (DCT) tools, including QR code check-ins and Bluetooth proximity logs, these features fell short in effectiveness.
New reports confirm that the data collected through these tools were not utilized consistently by contact tracers, resulting in significant manual processing delays. Instead, the self-service online form emerged as the most effective method, enabling rapid notification to contacts during outbreaks.
This assessment, published in the New Zealand Medical Journal, highlights the urgency for improvement as New Zealand prepares for potential future outbreaks. Experts from Koi Tū: the Centre for Informed Futures, along with researchers from University of Canterbury, University of Otago, Massey University, and Toi Ohomai Institute of Technology, emphasize that DCT must become more user-friendly and widely trusted, particularly among priority communities.
The findings underscore the need for a streamlined process that effectively integrates technology with manual tracing efforts, especially during fast-moving outbreaks or when traditional methods are overwhelmed. Authorities stress that to optimize DCT’s impact, it must be deployed where it matters most—with simplicity, accessibility, and trust at the forefront.
The Ministry of Health has provided crucial funding through the COVID-19 and National Immunisation Programme research fund to support this project, emphasizing the government’s commitment to enhancing public health responses.
As New Zealand faces the ongoing challenges of COVID-19, these findings serve as a vital call to action for health authorities and technology developers alike. The emphasis is on building a reliable system that can adapt to the needs of the populace during critical times.
WHAT’S NEXT: Stakeholders urge immediate collaboration among health officials, technology providers, and community leaders to refine DCT tools ahead of potential future health crises. The public is encouraged to engage in discussions surrounding these improvements, as the effectiveness of digital contact tracing could play a pivotal role in safeguarding public health.
Stay tuned for further updates as New Zealand navigates these pressing issues. This is a developing story that impacts the health and safety of all New Zealanders.


































