UPDATE: The Victorian government has just announced sweeping new laws to combat the alarming rise in retail crime, imposing jail terms of up to five years for individuals who threaten or harm retail staff. This urgent initiative aims to bolster protections for workers in customer-facing roles, including shop employees and delivery drivers.
In a decisive move, authorities confirmed that shopfront ram raids will now be classified as aggravated burglary, carrying penalties of up to 25 years in prison. Premier Jacinta Allan emphasized the need for change during a statement to ABC TV, asserting, “Everyone knows the difference between a customer from hell and a customer who harms.” She highlighted the government’s commitment to standing with retail workers against violence and abuse.
This announcement comes amid a troubling backdrop, as retail crime incidents in Victoria have surged by over 20 percent in the past year, accounting for around one-third of all reported incidents nationwide. Research commissioned by the Australian Retailers Association revealed that more than half of Victorian retail employees have witnessed some form of crime in their workplaces.
The government aims to pass these crucial laws by the end of December 2023, ensuring timely protections just ahead of the busy Christmas shopping season. The Victorian Shop, Distributive and Allied Employees Association has lauded these developments, with Secretary Michael Donovan urging swift implementation of tougher penalties to enhance safety during the upcoming retail rush.
Additionally, the government is proposing legislation for retail worker protection orders to prevent known offenders from entering specific shops by 2026. The Australian Retailers Association and the National Retail Association have both expressed strong support for these initiatives, stressing the urgent need for improved workplace safety measures.
As crime rates continue to escalate, ARA Chief Executive Chris Rodwell called for Victoria to establish a dedicated police unit to tackle retail crime, in line with strategies implemented in New South Wales and South Australia. Most states have already introduced stronger penalties for assaults on retail workers, while South Australia and the Australian Capital Territory have implemented Workplace Protection Orders.
This announcement coincides with the Victorian government’s broader reforms targeting rising crime rates, including the introduction of “adult time for violent crime” laws. These measures could see children as young as 14 years old facing life sentences for severe offenses, such as aggravated home invasions and carjackings.
With these significant changes on the horizon, the Victorian government’s crackdown on retail crime signals a pivotal shift in protecting workers and addressing the escalating violence in retail environments. Key stakeholders are now watching closely as the government moves to implement these critical reforms.
As the situation develops, both consumers and retail workers will be keenly observing the effects of these new laws, which aim to create a safer shopping experience for all. The urgency of these reforms highlights the government’s recognition of the need for immediate action against rising retail crime in Victoria.


































