Lifeline is enhancing its support services in response to the recent bushfires in Victoria, aiming to assist communities significantly impacted by this disaster. The organization encourages anyone affected, whether directly or indirectly, to seek help as they feel ready. A temporary support hub has been established by Lifeline Loddon Mallee at the Castlemaine Town Hall, located on Lyttleton Street, to provide free and non-judgmental crisis support. This facility will operate daily from 11:00 to 17:00.
Lisa Renato, CEO of Lifeline Loddon Mallee, expressed concern over the profound effects of the bushfires on individuals and families. “The bushfires have caused significant loss, disruption, and uncertainty to many. Our thoughts are with everyone affected during this difficult time. When people are ready, support is available. Lifeline is here to listen,” she stated.
Wider Impact of Bushfires Recognized
The impact of bushfires often extends beyond those who directly experience them. Dr. Anna Brooks, Chief Research Officer at Lifeline Australia, emphasized that feelings of distress are common for individuals experiencing these events. “Whether you are experiencing the fires directly or indirectly, these experiences can be distressing. Feeling overwhelmed in these circumstances is a natural response,” Dr. Brooks noted.
She added that individuals with prior experiences of natural disasters may find that current events trigger difficult memories or emotions. “It’s important to know that seeking support is just as valid weeks, months, or even years later. There is no timeline for recovery,” she affirmed.
In addition to the support hub, Lifeline operates a dedicated phone line, 13 HELP (13 43 57), to assist Australians facing challenges related to extreme weather events or natural disasters. Lifeline also offers a Natural Disaster Toolkit through its online Support Toolkit, which provides practical and evidence-based strategies to help individuals cope with the mental health impacts resulting from such disasters. Since the fires began, there has been a marked increase in the usage of these resources.
Dr. Brooks remarked, “Seeing more people use these resources shows the strength of our communities in reaching out for support and looking after one another.”
Connecting with Lifeline
Individuals seeking assistance can reach out to Lifeline via their 24/7 support line, 13 11 14, or text 0477 131 114. They can also engage in online chat services through the Lifeline website at www.lifeline.org.au.
Lifeline has been a vital support resource for over 60 years, offering free and confidential one-on-one crisis support for those feeling overwhelmed. Trained crisis supporters are available around the clock to listen without judgment. The organization anticipates responding to over 1.4 million requests for support this year, creating an average of 120 safety plans daily to protect individuals experiencing suicidal thoughts.
For further details about Lifeline’s initiatives and resources, including the Natural Disaster Toolkit, visit their website or the dedicated page for natural disasters at https://ll.org.au/natural-disasters.
As communities work to recover from the effects of the bushfires, Lifeline remains committed to providing the necessary support for those in need.
