UPDATE: A shocking surge in alcohol theft is putting both staff and customers at risk across New South Wales (NSW), with new data revealing a staggering 141% increase in incidents over the past decade. Liquor retailers are reporting that 50% of stores face security incidents weekly, raising urgent alarms about safety in the industry.
New reports confirm that thefts involving alcohol have jumped from 2,910 incidents in 2015/16 to 7,003 incidents in 2024/25, marking a rise from an average of 8 thefts daily to 19. The latest statistics from the Bureau of Crime Statistics and Research (BOCSAR) highlight a concerning trend, with retail thefts across NSW increasing by 5% over the last two years alone.
Michael Waters, chief executive of Retail Drinks Australia, stated, “Retail liquor stores are facing an increasing wave of crime, aggression, and safety concerns.” He emphasized the alarming reality that workers encounter verbal and physical abuse, making it difficult to recruit and retain staff. “It’s certainly making it harder to hire and retain good people who shouldn’t have to face such confronting situations when going to work every day,” he added.
The Endeavour Group, which operates well-known brands like BWS and Dan Murphy’s, is responding proactively. They have invested in enhanced security measures, including auto-locking doors and lockable cabinets for premium products. Furthermore, they are trialing AI-enabled body-worn cameras to bolster safety for both staff and customers.
Alcohol remains the most targeted item, with thieves particularly interested in high-value spirits such as whiskey and bourbon. The average value of stolen liquor stands at $102, reflecting a clear preference for premium products. Jackie Fitzgerald, executive director of BOCSAR, noted, “Thieves tend to target high-value spirits, which are easy to sell and transport.”
In addition to alcohol, other retail thefts predominantly involve clothing and footwear, with food ranking third. Police are actively involved, having charged individuals in 40% of retail theft incidents, the majority of whom are adults. Alarmingly, one in seven charged is between the ages of 10 and 17.
The human cost of this crime wave has been underscored by tragic events, notably the high-profile case in April where 71-year-old grocer Linford Feick was fatally attacked after confronting a suspected shoplifter in Darwin. An 18-year-old has since been charged with his murder, highlighting the extreme risks faced by retail employees.
As retailers grapple with these escalating thefts, the urgent need for enhanced safety measures and community support is clearer than ever. Retail Drinks Australia is calling for greater awareness and action to protect those who serve the public in these challenging environments.
Authorities urge the community to remain vigilant and report suspicious activities, as the increase in retail theft not only impacts businesses but also the safety of employees and the public alike. The situation is developing rapidly, and continued monitoring of theft trends will be essential as the industry seeks solutions to combat this troubling rise in crime.
