The Department of Health has initiated communication with current home care recipients and older individuals approved for Home Care Packages (HCP). Letters are being sent to assist them in preparing for the upcoming Support at Home program, which is set to launch on November 1, 2025. These letters aim to provide essential information regarding the changes and what recipients can expect moving forward.
Details of the Communication
Each letter includes a copy of the Support at Home booklet, designed for older people, their families, and carers. This booklet serves as a comprehensive guide to the new program and its benefits. The letters will continue to be dispatched to recipients until mid-October 2023.
The specific content of the letters varies based on the recipients’ pension status and whether they were approved for an HCP before or after September 12, 2024. This tailored approach ensures that individuals receive relevant information according to their circumstances.
In addition to the letters, Services Australia has developed a Support at Home eKit. This resource aims to facilitate discussions with older individuals about estimated contribution rates and address any questions they may have regarding the program.
Accessing Information
For those seeking further details, a copy of the letters and additional resources are available on the department’s website. This initiative underscores the commitment to providing older Australians with the necessary support and information as they transition to the new framework of home care services.
As the launch date approaches, it is crucial for recipients to stay informed and engaged with the new developments in home care support, ensuring a smooth transition into the Support at Home program.
