UPDATE: West Australian Uber passengers have officially been ranked the lowest in the nation, according to new data released by Uber. Despite achieving a commendable average score of 4.78, Perth riders were outshone by other regions, marking them as the least-rated passengers in Australia for 2025.
Uber’s latest report, unveiled on Monday, indicates that the national average rider rating is 4.82, leaving WA passengers trailing behind. The Gold Coast, Sunshine Coast, and Cairns topped the list with an impressive average rating of 4.88. Following closely are Newcastle and Darwin at 4.86, while Launceston and Hobart secured third place with 4.85.
The rankings reveal a surprising trend: even with a near-perfect score, West Australia still landed at the bottom. The list continues with Wollongong, Sydney, Geelong, and Canberra at 4.83, while Brisbane and Melbourne are rated at 4.80. Adelaide trails closely behind Perth at 4.78.
Uber attributes these ratings to driver evaluations after each ride, highlighting the importance of passenger behavior. A spokesperson for Uber stated, “They say West is best, and we know WA riders have everything it takes to get their ratings on the nice list for 2026.”
The spokesperson urged passengers to practice simple courtesies such as greeting drivers, being ready at pick-up, and treating vehicles with care. “Each ride is a chance for passengers to earn their way into Santa’s good books,” they added, emphasizing that minor actions can significantly impact ratings.
The Northern Territory stands out as the highest-rated state with an average of 4.86, followed by Tasmania at 4.85, New South Wales at 4.84, Queensland at 4.83, and the Australian Capital Territory also at 4.83. In contrast, Victoria, South Australia, and WA all fell short of the national average.
This developing story sheds light on the behavior of Uber passengers across Australia, making it a pressing topic for both riders and drivers alike. As Uber continues to analyze passenger trends, what remains to be seen is how West Australians will respond to this ranking in the coming year.
For now, it’s clear: Uber riders in Perth have a chance to improve their standing and make a positive impact on their communities. Will they rise to the challenge for 2026? Only time will tell.
